Service

  • ビジネスモデル
  • 事業内容
  • 導入事例
  • HOME
  • 秘書代行サービス
  • ピークパーソン 社長ブログ
  • 美職

事業案内

ビジネスモデル

リレーションシップ・マネジメント:ウェルコムは「売り込み」ません。「売る方法を一緒に考え」ます。これがWELLCOMの一貫したスタイルです。
"Relationship Management"

WELLCOM won't do a hard sell. We think of how to sell your product/services together. This is WELLCOM's consistent style.

  • We quickly respond to you, suiting to your business speed.
  • Using our support system, we provide an equal service level to all of our customers.
旧来型
Old company style
WELLCOMなら
WELLCOM style
提案に漏れがある。営業スタッフによってスキルに開きがある。メンバー間で情報共有できていない。事例の知識に乏しい。
@ Omissions are found in their proposals.
@ Each sales staff has different levels of skill.
@ Information is poorly shared between staffs.
@ Staffs have poor knowledge of their cases.
提案に漏れがない。営業による当たり外れがない。関係者全員の情報共有が徹底。事例による生きた提案
@ There are no omissions in our proposals.
@ Each sales staff is equally skilled.
@ All staffs share their information.
@ We give our proposals based on useful cases.

お客様との対応履歴を完全システム化。誰に聞いても同じお返事をお返しします。
We have systematically organized the history of our communication between our customers. You can get the same answer from any of our staffs.

In WELLCOM, we use a central control system that we can check our customers’ information such as the first meeting, the progress of each meeting, the contract details, and the situation after using our service. Therefore, we can efficiently report to our customers the progress of their contract or even organize a project to help open up a customer’s new contact center. This system makes our business swift, yet stable.
We also have a system available to all of our staffs to provide our customers with most accurate and latest information about our technology and human resources.