"CTI Infrastructure Solution"
We incorporate the latest technology back into our business operation. We are always trying new things without being bogged down by any stereotypes. We feel this is how we produce our own unique and original expertise.
- What we do is provide the best solution for our customers in regards from hardware, like PBX (Private Branch Exchange) or IP phones, to software like CRM software.
- We provide the best solution to help our customers materialize the best balance of quality and cost which is what they actually desire.
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お悩み共有＝
Sharing the problem
御社＝
You
ボヤキ＝
Complaints
弊社営業＝
Our sales staff
それならこうすれば＝
How about this? |
即・開発＝
Immediate development
弊社営業＝
Our sales staff
頼むよ＝
I'm counting on you.
弊社エンジニア＝
Our engineer
OK!＝OK! |
解決＝
Solution
弊社営業＝
Our sales staff
やった！＝
There you are!
弊社＝
You
!!＝!! |
継続的なパートナー関へ
＝
Our positive relationship will continue. |
Why we can quickly and accurately correspond to our customers?
"CTI Infrastructure Solution" is one of the facets to support the constructing and operating of our contact centers. This is the reason why WELLCOM can quickly and happily offer "CTI Infrastructure Solution".
- We have been giving lots of exemplary results with IT companies' projects.
- We have many staffs who have a high level of skill in system requirement definitions and writing specification sheets.
- We have our own team of in-house engineers. We do not outsource.
- Each department is connected by our system and is constantly sharing information.
Here are several reasons to bring IT into your company.
- To improve the precision of a tabulated analysis of customer satisfaction and complaints.
- To optimize the number of operators and its cost by understanding the number of incoming calls.
- To cut the time and labor dealing with total aspect of the phone call business, including returning phone calls.
- To secure the company's credibility using our perfect security. NNand so onNN.
